Terms of use

Effective Date: November 25, 2025

Last Updated: October 17, 2026

1. Acceptance of Terms

Welcome to Supercomms. By accessing or using our AI chief-of-staff service for email and messaging (“Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our Service. The Service is offered only to businesses and to individuals acting for purposes of their trade, business, craft or profession. It is not offered to consumers. By using the Service, you confirm that you are using it for business purposes and, if you accept these Terms on behalf of a company or other organization, that you are authorized to bind it. Because the Service is supplied to businesses only, rights that consumer-protection law grants only to consumers, including the statutory right of withdrawal for distance contracts, do not apply.

2. Description of Service

Supercomms provides an AI chief-of-staff service that:

  • Syncs and organizes your Gmail emails

  • Connects your LinkedIn and WhatsApp accounts to read and reply to messages

  • Uses AI to classify and prioritize your conversations

  • Drafts replies and new messages for your approval

  • Sends emails and messages when you approve them, and marks emails as read

  • Integrates with Google Calendar to view, create, update, and delete calendar events

  • Works with Google Drive files you choose to share

  • Transcribes voice dictation

  • Provides a daily brief of the conversations that need your decision

3. Account Registration and Security

3.1 Google OAuth

To use Supercomms, you must authenticate using Google OAuth. By connecting your Google account, you grant us permission to access your Gmail and, if you enable them, your Google Calendar and selected Google Drive files, as specified during the OAuth authorization flow. You can choose which features to enable and can request additional permissions at any time.

3.2 Account Security

You are responsible for:

  • Maintaining the security of your Google account credentials

  • All activities that occur under your account

  • Notifying us immediately of any unauthorized access

3.3 Messaging Accounts

You may connect LinkedIn and WhatsApp accounts through our messaging provider. You are responsible for complying with those platforms' terms. We do not control those platforms, and a platform may suspend or disconnect your account independently of us.

4. Plans, Trials and Payment

4.1 Plans

The Service is offered on paid subscription plans. Current plans, features and prices are shown on our pricing page and at checkout. Enterprise plans are agreed separately in writing. Prices exclude VAT and other applicable taxes, which are calculated and added at checkout based on your billing details. If you provide a valid EU VAT number, the reverse-charge mechanism may apply.

4.2 Free Trial

New customers may start a 7-day free trial of the Pro or Business plan. A valid payment method is required to start the trial. Unless you cancel before the trial ends, your subscription begins automatically when the trial ends and the first payment is charged to your payment method. Each customer is entitled to one free trial. We may change or withdraw free trials for future customers at any time.

4.3 Billing and Automatic Renewal

Subscriptions are billed in advance, monthly or annually depending on the plan you choose, and renew automatically for successive periods of the same length until canceled. By subscribing, you authorize us and our payment processor to charge your payment method for each renewal. You must keep a valid payment method on file.

4.4 Cancellation

You may cancel your subscription at any time in Settings → Billing. Cancellation takes effect at the end of the current billing period. You keep access until then, and no further charges are made. If you do not subscribe by the end of your trial, or your subscription ends, your access to the Service is paused, including syncing and processing of your messages, until you choose a plan. Your data is handled as described in our Privacy Policy.

4.5 Refunds

Fees are non-refundable. We do not provide refunds or credits for partial billing periods, unused time or downgrades, except where required by applicable law or where we agree otherwise in writing. If you believe you have been charged in error, contact us at support@supercomms.io within 14 days of the charge.

4.6 Failed Payments

If a payment fails, we and our payment processor may retry it and will notify you. If payment is not received after reasonable attempts, we may suspend or pause your access and cancel your subscription. Access resumes when you subscribe again.

4.7 Price Changes

We may change our prices. We will give you at least 30 days' notice by email before a price change applies to you. The new price takes effect at your next renewal after the notice period. If you do not accept the change, you may cancel before it takes effect.

4.8 Payment Processing

Payments are processed by Stripe. We do not store your full card details. Your payment information is handled by Stripe under its own terms and privacy policy. Invoices and receipts are available in Settings → Billing.

4.9 Account Deletion

If you delete your account, your subscription is canceled immediately and any remaining prepaid period is not refunded.

5. Acceptable Use

5.1 You Agree To:

  • Use the Service only for lawful purposes

  • Comply with all applicable laws and regulations

  • Respect the privacy and rights of others

  • Provide accurate information

5.2 You Agree NOT To:

  • Use the Service to send spam or unsolicited communications

  • Attempt to gain unauthorized access to our systems or other users’ accounts

  • Reverse engineer, decompile, or disassemble any part of the Service

  • Use automated scripts or bots to access the Service (except via documented APIs)

  • Transmit viruses, malware, or other malicious code

  • Violate any applicable laws or regulations

  • Infringe on intellectual property rights

  • Impersonate others or misrepresent your affiliation

6. Data and Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your data.

By using Supercomms, you acknowledge and agree that:

  • We will access and process your Gmail, Calendar, Drive, LinkedIn and WhatsApp data as described in our Privacy Policy

  • We may send emails and modify email labels (e.g., mark as read) on your behalf when you use these features

  • We use third-party AI providers (currently OpenAI, Google Gemini, Groq and AssemblyAI) to analyze your communications. They are contractually prohibited from using your data to train their models

  • You retain ownership of your data

  • You can revoke access and delete your data at any time

7. Intellectual Property

7.1 Our Rights

The Service, including its original content, features, and functionality, is owned by Supercomms and is protected by international copyright, trademark, and other intellectual property laws.

7.2 Your Content

You retain all rights to your email data and content. By using our Service, you grant us a limited license to process, store, and display your content solely for the purpose of providing the Service to you.

8. Third-Party Services

Our Service integrates with third-party services including:

  • Google (Gmail, Calendar and Drive)

  • OpenAI, Google Gemini, Groq and AssemblyAI for AI processing

  • Unipile for connecting LinkedIn and WhatsApp

  • Stripe for payment processing

  • Other services as listed in our Privacy Policy

Your use of these third-party services is subject to their respective terms and policies. We are not responsible for the actions or policies of third-party services.

9. Service Availability and Modifications

9.1 Availability

We strive to provide reliable service but do not guarantee that the Service will be:

  • Available at all times without interruption

  • Error-free or free from security vulnerabilities

  • Compatible with all devices or configurations

9.2 Modifications

We reserve the right to:

  • Modify or discontinue any part of the Service

  • Update these Terms at any time

  • Change pricing or introduce new features

We will provide reasonable notice of material changes when possible.

10. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Warranties of merchantability

  • Fitness for a particular purpose

  • Non-infringement

  • Accuracy or reliability of AI-generated content

AI-generated email classifications and draft replies are suggestions only. You are responsible for reviewing and verifying all content before sending emails or messages or taking actions based on our suggestions.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SUPERCOMMS SHALL NOT BE LIABLE FOR:

  • Indirect, incidental, special, consequential, or punitive damages

  • Loss of profits, data, use, or goodwill

  • Service interruptions or data loss

  • Errors in AI-generated content or classifications

  • Third-party actions or content

Our total liability shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless Supercomms and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use or misuse of the Service

  • Your violation of these Terms

  • Your violation of any rights of another party

  • Your content or data

13. Termination

13.1 By You

You may terminate your account at any time by:

  • Disconnecting your Google account through the app settings

  • Revoking access through your Google Account settings

  • Contacting us at info@supercomms.io

  • Deleting your account in Settings → Accounts. Your data is permanently deleted 30 days after the request

13.2 By Us

We may suspend or terminate your account if:

  • You violate these Terms

  • Your use poses a security risk

  • You engage in fraudulent or illegal activities

  • Required by law

13.3 Effect of Termination

Upon termination:

  • Your access to the Service will cease

  • We will delete your data according to our data retention policy

  • Provisions that should survive termination will remain in effect

  • Prepaid fees are not refunded, except as set out in section 4.5

14. Dispute Resolution

14.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Estonia, without regard to its conflict of law provisions.

14.2 Informal Resolution

Before filing a claim, you agree to contact us at info@supercomms.io to attempt to resolve the dispute informally.

15. Changes to Terms

We may modify these Terms at any time. When we do:

  • We will update the “Last Updated” date

  • We will notify you of material changes via email or in-app notification

  • Your continued use after changes constitutes acceptance

If you do not agree to the modified Terms, you must stop using the Service.

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Supercomms.

16.2 Severability

If any provision is found to be unenforceable, the remaining provisions will remain in effect.

16.3 Waiver

Our failure to enforce any right or provision does not constitute a waiver of that right or provision.

16.4 Assignment

You may not assign or transfer these Terms. We may assign our rights and obligations without restriction.

17. Contact Information

For questions about these Terms, please contact us:

  • Email: info@supercomms.io

  • Billing and support: support@supercomms.io

The Service is provided by Supercomms OÜ, registry code 17540605, a company registered in Estonia, VAT number EE103001676.